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Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal Information – such as your name, email address, phone number, and mailing address when you request a quote, schedule service, or contact us.
- Usage Information – including IP addresses, browser type, access times, and referring websites to help us understand how visitors use our site.
- Demographic Information – such as ZIP code, preferences, or interests, when voluntarily provided.
How We Use Your Information
We use the information we collect to:
- Provide the services you request, such as water testing, installation, or delivery.
- Respond to inquiries and provide customer support.
- Send service reminders, promotions, or updates about our offerings (you may opt out at any time).
- Improve our website and tailor content to better meet customer needs.
- Comply with legal obligations when required.
Croix Crystal does not sell or rent your personal information to third parties. We may share data only with trusted service providers who assist us with operations such as delivery, communications, or data analysis. These providers are required to maintain the confidentiality of your information.
Cookies & Tracking
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help remember your preferences and enhance site performance. You can choose to accept or decline cookies in your browser settings, though disabling cookies may limit functionality on our site.
Data Security
We take the security of your information seriously. Personal data is stored on secure servers and protected from unauthorized access or disclosure. When sensitive information (such as payment data) is transmitted, it is encrypted using SSL (Secure Socket Layer) technology.
Your Choices
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Opt out of receiving marketing communications.
- Request deletion of your personal information, subject to legal or contractual requirements.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Croix Crystal Water
- Address: 3440 Yoerg Drive, Hudson, WI 54016
- Phone: 715-386-8667
- Email: guest@croixcrystal.com
