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Who We Are
Our Story
For more than two decades, Croix Crystal has been dedicated to helping homeowners and businesses gain reliable access to high-quality water. From our beginnings in Western Wisconsin to serving families and offices across the Twin Cities, we’ve built a reputation for dependable service, quality products, and lasting customer relationships.
At Croix Crystal, we believe clean water should be simple and stress-free. That’s why we offer everything from water testing and treatment to bottled water delivery — backed by a team that sees every project through from start to finish.
Core Values
The core values that drive us.
Unlock the secret to revitalizing hydration with exceptional range of premium mineral waters. We believe that the simple act of drinking water can be source.
customer First
We put your needs at the center of everything we do.
Dependable Service
From consultation to installation, we’re committed to getting it right the first time.
Expert Guidance
Our knowledgeable team helps you find the solution that best fits your water needs.
Commitment
Serving families and businesses across Western Wisconsin and the Twin Cities with pride.
Your Local Water Treatment Experts
What We Do
Full Range Services
We provide a full range of residential and commercial water services, including:
- Water Softeners – Installation and maintenance to eliminate hard water issues.
- Filtration Systems – Whole-home and point-of-use systems that remove contaminants and improve taste.
- Water Testing – Accurate testing to identify hidden impurities in your water.
- Water Coolers & Delivery – Convenient bottled and bottle-free water solutions for homes and offices.
Every service is designed to give you confidence in the water you drink, cook with, and use every day.
FAQ’S
Common questions answered.
Choosing the right water treatment solution can feel overwhelming, but we’re here to help. Below are answers to some of the most common questions we hear from homeowners and businesses about water softeners, filtration systems, and delivery services.
1. What areas do you serve?
We provide water treatment, delivery, and installation services throughout Western Wisconsin and the Greater Twin Cities metro area.
2. How do I know if I need a water softener?
Common signs include scale buildup on faucets, spotty dishes, dry skin, dull laundry, and reduced appliance efficiency. A water test can confirm hardness levels.
3. What is the difference between a water softener and water filtration system?
A water softener removes hardness minerals like calcium and magnesium, while a filtration system targets contaminants, odors, and chemicals to improve safety and taste.
4. Do I need both a water softener and a filtration system?
Many homes benefit from both. A softener protects plumbing and appliances, while filtration improves water quality and taste for drinking and cooking.
5. How often should I have my water tested?
We recommend testing your water at least once a year, or anytime you notice changes in taste, smell, or appearance. Well water users may require more frequent testing.
6. Are reverse osmosis system safe?
Yes. Reverse osmosis is one of the most trusted purification methods, removing contaminants like lead, chlorine, and PFOA to provide safe, clean drinking water.
7. Does a water softener require a lot of maintenance?
Water softeners are generally low-maintenance but do require salt refills and occasional servicing. Our team offers professional maintenance to keep your system running efficiently.
8. Can you deliver bottled water to both homes and businesses?
Yes. We provide bottled water delivery for both offices and residential customers, with flexible schedules to meet your needs.
9. Will a water softener system lower my water pressure?
When installed correctly and maintained properly, filtration systems are designed to keep water pressure strong.
10. How long does a water softener or filtration system last?
With regular maintenance, most systems last 10–15 years or longer, depending on water conditions and usage.
